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I forgot my pin and I cannot login

If you enabled persistent login, but forgot your pin. No problem. We will explain how you can reset your pin.

  1. Open the app and click on logout. See image below.

  2. Login again. This will reset the pin.

  3. Click on account right hand corner below.

  4. Select Pin and configure pin and you are done!

Mobile app: Access Locked screen with the PIN field and the Logout and Unlock buttons

Still need help? Email info@ecoplaneta.com or visit ecoplaneta.com.
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