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How to create a User Account

Please note: this instruction for regular user accounts, if you need an organization account or organization user account, you need to reach out to Eco Planeta.

Download the Eco Planeta IQ from the Apple App store or the Google Play store.

  1. Open the app after download and register your email and create your password.
Mobile app: Welcome screen with the Sign in or Register buttoniPhone prompt asking to use ecoplaneta.com to sign in, with the Continue button markedSign in or create an account screen with the email address field and the Continue buttonCreate your account form with name, password, confirm password and the Terms and Privacy Policy checkboxesAccount created successfully screen with the Continue button
  1. After you have added your email account and created your password, you need to validate your email by entering a verification code sent to your registered email. If you did not receive the email, you can click on ‘resend code.’
Verify your email screen with the field for the 6-digit code and the Verify Account buttonVerification email from Eco Planeta IQ with a 6-digit code
  1. Your garage will show a demo vehicle, if there are no vehicles shared with you.
Mobile app: garage showing the demo vehicle when no key has been shared with you

If somebody has shared vehicles with you, then you don’t see a demo vehicle, but one or more vehicles with different names.

Mobile app: garage with two shared vehicles, each with its key type, number and last update

Persistent Login

Section titled “Persistent Login”

After you validated your email and you logged in for the first time you are requested to configure persistent login. If you configure this you don’t need to use your login credentials every time you login. We recommend you do this for convenience.

  1. Click on Enable Now.
Mobile app: Enable Persistent Login prompt with the Enable Now button marked
  1. Click on Persistent Login.
Mobile app: Account screen with the Persistent login setting under Security marked
  1. Select Pin or Biometrics (Face ID or Fingerprint depending on smartphone). And you are done!
Mobile app: Lock Screen options None, PIN and Biometrics, with Biometrics selected

Still need help? Email info@ecoplaneta.com or visit ecoplaneta.com.
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