Eco Planeta IQ Issues

Solutions for the most common problems: logging in, digital keys, locking and unlocking, Bluetooth and GPS location.

I need to login every time I open the appIf the app asks you to log in every time you open it, persistent login is not set up. How to turn it on with a PIN or biometrics.

I forgot my pin and I cannot loginForgot the PIN for persistent login in Eco Planeta IQ? Log out, log in again with your password and set a new PIN.

I cannot loginCannot log in to Eco Planeta IQ? The usual causes are an unverified email address, a wrong password or a poor internet connection.

Golf Cart is not locking/unlockingGolf cart not locking or unlocking with Eco Planeta IQ? Check for a lithium battery in sleep mode, poor cell coverage or a tracker without power.

Golf Cart is Online, but not sending new locationYour vehicle is online but its location does not update. Usually something is blocking the GPS signal, which is weaker than the cellular signal.

Bluetooth not Working on AndroidBluetooth not working with Eco Planeta IQ on Android? Turn Bluetooth on and set the app's location permission to Allowed all the time.

Digital Key not visible in GarageShared a digital key but the other user cannot see it? Usually the email address is wrong or their phone has no internet connection.