Eco Planeta IQ Issues
I need to login every time I open the app
The reason this happens is that you have not configured persistent login in the Eco Planeta IQ app. This is done for security reasons. Login into the...
I forgot my pin and I cannot login
If you enabled persistent login, but forgot your pin. No problem. We will explain how you can reset your pin. Open the app and click on logout. See i...
I cannot login
There are multiple reasons why a user cannot login in to Eco Planeta IQ. To create an Eco Planeta IQ account you need to verify your email. In your i...
Golf Cart is not locking/unlocking
This happens very infrequently, but sometimes a golf cart is not locking/unlocking. In almost all cases the issues can be solved very easily. The Eco...
Golf Cart is Online, but not sending new location
Sometimes it is possible that your vehicle is online, but not sending new gps locations. This is possible because of physical obstructions that block ...
Bluetooth not Working on Android
If want to make sure Bluetooth is working correctly, you need to make sure your bluetooth settings are correct. First make sure that you have bluetoot...
Digital Key not visible in Garage
Sometimes, as a user, you may share a digital key with another user, but that user cannot see the key appear in their garage. This is one of the most ...
